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Monosnap frequently asked questions4/29/2023 The script below will block Google Tag Manager based on a Container ID The blocking will be done with an additional script. If you have any request about the styles or the design, feel free to contact our team, we will happy to help you! You can also change the text in the button/link. IMPORTANT: This is a generic HTML code that will display a button, which you can use to provide your customers to change their cookie preferences at any time. Note: The code will not work if you try to add it to a Legal page ( Settings > Legal ), due to limitations from Shopify, which are not allowing the Javascript code to run properly. In the code for the Button option you can change the colors and the rounding or the corners as per your preferences so it can match the styling of your store. You just have to choose one of the examples below: If none of the above is your case, please contact our support, by opening a live chat message or send an email at can easily do that by a button or a link on a page of your preference. If you would like to test, you can simply clear your browser cookies or open a new incognito/private window on your browser, and access your store from there. If you have seen the cookie consent bar once and clicked any of the buttons (Accept/Close) then the Cookie Consent Bar will not show again on the same browser session for you. The cookie consent bar is shown once per browser session. If you decide to upgrade, the issue will be solved.Ĥ) You have already opted-in/opted-out on the Cookie Consent Bar. At the same time, you will receive multiple email notifications in regard to this. Once this happens, you will get a notification in the app settings with an upgrade option. If you exceed the limit of the page visits for your plan, the app will stop working, therefore the Cookie Consent Bar will not be visible. GDPR/CCPA app plans are working based on the number of page visits per store. Note: If you would like to display the app on all of the countries you can do so by enabling the setting Enable for All Countries (available only for the Premium plans).ģ) You have exceeded the quota limit for your plan. Note that you need to test it on the same browser where you are connected as an admin in your Shopify store. This setting will disregard the Enable For Specific Regions selection and will show the Cookie Consent Bar for you as a Shopify store admin. Enable the app admin mode from Global Settings > Show Cookie Consent Bar > Admin Mode.Test with a VPN service with an EU, Brazil, or California IP.In this case, in order to test how the bar looks like you can do one of the following: However, note that it will be shown to your visitors from EU/EEA countries, Brazil, and California state (based on the configuration of the setting Enable For Specific Regions). If you are not located in any of the mentioned countries, then the bar will not be visible to you. These are the countries where the GDPR/CCPA laws apply to. ![]() Note that the Free plan allows you to enable the app on the following locations: EU/EEA countries, Brazil, and the state of California. There are a few possible reasons why the Cookie Consent Bar is not shown on the front end:Īs a first step, please make sure that the app main setting in Global Settings > Show Cookie Consent Bar is set to Enabled.Ģ) The location from where you are testing. You should also manually update your privacy policy and terms & conditions texts to be compliant with all requirements.ĭon't have a Privacy Policy/Terms & Conditions page? Follow these instructions to see how you can create your store policies. *** Keep in mind that our application does not provide full GDPR/CCPA compliance. To learn more, check the questions "What are the similarities and the differences between GDPR and CCPA?" and "What are the transparency requirements for GDPR and CCPA?" in our help center. Although it has many of the same characteristics as the GDPR law, CCPA is intended to enhance privacy rights and consumer protection for residents of California, United States. The CCPA law took full effect on January 1, 2020. Variations of the law name across other countries & languages: GDPR, DSGVO, RGPD. With the hefty penalties from the European Commission, our GDPR module is how you can stay compliant with the latest regulations. Its purpose is to unify the current data protection laws throughout the countries in the European Union and give more power to EU/EEA citizens to protect their personal information. The GDPR EU legal framework took full effect on May 25, 2018. GDPR (General Data Protection Regulation)
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